Ethics Policy

Where Integrity Leads the Journey.

At Samara Camp, ethics isn’t just a checkbox — it’s the compass that guides every decision we make. As one of India’s trusted names in adventure travel, school camps, and group expeditions, we are fully aware of the responsibility that comes with connecting people to nature, communities, and experiences that shape lives.

This Ethics Policy outlines our core values and behavioral standards that govern how we operate, engage, and grow — internally as a team and externally with our customers, partners, and local communities.

🧭 1. Core Principles We Stand By

These are the five core ethical pillars that guide Samara Camp:

• Integrity in Action: We promise what we can deliver, and deliver what we promise. No fake claims, no misleading promotions.
• Respect for People & Places: Whether it’s a local villager, a school principal, or a student camper — everyone deserves dignity.
• Safety First, Always: Ethics without safety is empty. We prioritize the physical and emotional well-being of every traveler.
• Sustainable Practices: Nature gives us everything — we are committed to giving back by preserving it.
• Cultural Sensitivity: We honor the values, customs, and traditions of every community we enter.

👥 2. Ethics in Customer Experience

Our relationship with customers is built on honesty, service, and mutual respect. That means:

• No hidden fees or bait pricing
• Accurate itinerary representation (we don’t oversell or exaggerate)
• Transparent refund and cancellation terms
• Honest testimonials (we publish only authentic customer reviews)
• Zero tolerance for discriminatory behavior from any guide, staff, or guest
• Immediate redressal mechanisms for complaints (see our Actionable Feedback Policy)

We believe every traveler deserves to feel safe, heard, and valued at every stage of the journey.

🌱 3. Ethics in Environmental Responsibility

We don’t just travel through nature — we travel with nature.

• We avoid single-use plastic at all campsites and treks
• We train staff and guests on Leave No Trace principles
• We partner with local eco-initiatives and clean-up drives
• We never promote tourism that endangers wildlife, disrespects heritage sites, or contributes to pollution

Our campsites, particularly in sensitive regions like Kedarkantha, Bhrigu Lake, and Beyt Dwarka, follow strict environmental protocols, and we encourage travelers to carry reusable water bottles, biodegradable hygiene products, and eco-friendly gear.

🏞️ 4. Ethics in Local Community Engagement

We view local communities as partners, not backdrops.

• We employ and train local guides, cooks, and support staff wherever possible
• We source materials and food locally to support village economies
• We respect religious customs, local rules, and spiritual sites
• We discourage exploitative behavior, including taking intrusive photos or bargaining unfairly

We believe in responsible tourism that uplifts — not disrupts — the cultural and economic fabric of our destinations.

🏢 5. Ethics in Workplace Culture

Our team — from top management to on-ground trek leaders — follows a work culture built on mutual respect and professionalism.

• Equal opportunity employment — regardless of caste, religion, gender, or background
• Zero tolerance for harassment, bullying, or any abusive conduct
• Fair wages for all contract and seasonal staff
• Training programs on safety, ethics, and leadership for our field team
• Inclusive growth, where even interns and volunteers are heard and appreciated

We are building more than just a business — we are nurturing a values-based community.

📡 6. Ethics in Communication & Promotion

What we say publicly must match what we do privately. That means:

• No fake testimonials or paid reviews
• No clickbait or misleading marketing
• No fear-mongering travel alerts to push last-minute sales
• No use of copyrighted content or images without permission
• Clear disclosures when a blog, post, or email is promotional or affiliate-based

We aim to build trust through truth, not tactics.

🚫 7. What We Will Never Tolerate

We firmly reject and will take action against:

• Misuse of authority by any Samara team member
• Disrespect toward local communities or culture
• Guest misconduct involving harassment, discrimination, or damage to nature
• Corruption or favoritism in vendor selection
• Breach of confidentiality in any personal or traveler data
• Any attempt to circumvent legal processes or ethical redressal systems

🛡️ 8. Handling Ethical Breaches

If anyone — guest, partner, or employee — observes behavior that goes against this ethics policy, we urge them to report it immediately:

📞 Call Us: +91 81414 01401
📧 Email (General): samaracampss@gmail.com
📧 Escalation Only: contact@samaracamps.com
🏢 Visit: Samara Camp Office, SF-11, Raama Emperro, Makarpura Rd, Vadodara

All reports are treated confidentially and reviewed by our internal Ethics & Compliance Team.
Retaliation for ethical reporting is strictly prohibited.

📜 9. Legal & Ethical Alignment

All operations of Samara Camp adhere to Indian laws related to:

• Adventure travel safety and insurance
• Student travel and minor protection
• Labour law compliance
• Environmental regulations
• Consumer protection guidelines

We also voluntarily follow ethical best practices recommended by the Adventure Tour Operators Association of India (ATOAI) and international ethical tourism guidelines.

✅ 10. Continuous Ethical Evolution

Ethics is not a static rulebook — it evolves with time, people, and context.

• This Ethics Policy is reviewed every year
• Feedback from customers, educators, and local stakeholders is included in revisions
• Any updates will be publicly posted on this page with a clear changelog

Final Word: Travel With Purpose, Operate With Principle

At Samara Camp, we are not just creating itineraries — we are creating impact. And that requires more than excitement and logistics. It requires ethical intent.

Whether you’re trekking the Himalayas or camping on the beaches of Dwarka, you can trust that your journey is rooted in integrity, inclusivity, and a commitment to the greater good.

If you ever feel we’re falling short of these values, speak up. We’re here to listen — and to do better.

📧 contact@samaracamps.com
📞 +91 81414 01401